Privacy Policy

Last Updated: July 2026

This privacy policy explains how M Driving School (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website, contact us, or book driving lessons across Parramatta, Rosehill, and Western and Eastern Sydney. We are committed to handling your information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you agree to the practices described in this privacy policy.

Information We Collect

When you use our website, contact us, or book a driving lesson, we may collect the following personal information:

• Your name, email address, and phone number
• Your suburb or general location
• Lesson preferences, such as automatic or manual, and lesson type
• Any messages, notes, or details you submit through our contact or booking forms
• Basic technical information, such as your browser type and IP address, collected automatically when you visit our website

We only collect information that is reasonably necessary to provide our driving lesson services and respond to your enquiries.

How We Use Your Information

We use the personal information you provide to:

• Respond to your enquiries and booking requests
• Schedule, confirm, and manage your driving lessons
• Communicate with you about your lessons, rescheduling, or account details
• Send you relevant updates about our services, where you have opted in
• Improve our website, services, and overall customer experience

We do not use your personal information for any purpose beyond what is necessary to deliver our driving lesson services and maintain good communication with you.

Cookies and Analytics

Our website uses cookies and analytics tools, such as Google Analytics, to understand how visitors use our site. This includes information such as pages viewed, time spent on the website, and general browsing behaviour. This data helps us identify how to improve our website and better serve learners looking for driving lessons in Sydney.

Please note that Google Analytics may store and process data on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled in a manner consistent with the Australian Privacy Principles.

You can disable cookies at any time through your browser settings, though this may affect how some parts of our website function.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• With our licensed driving instructors, so they can arrange and deliver your lessons
• With service providers who help us operate our website or business systems, under confidentiality obligations
• Where required or authorised by law, such as in response to a legal request

Any third party we work with is required to handle your information securely and only for the purpose it was shared.

Data Security

We take reasonable technical and organisational steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes secure storage practices and limiting access to personal information to authorised staff only. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law. If you no longer wish for us to hold your information, you may request its deletion, subject to any legal or regulatory retention requirements.

Your Rights

Under the Australian Privacy Principles (Privacy Act 1988), you have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate or outdated information
• Ask us to delete your personal information, subject to legal requirements
• Withdraw consent for us to use your information for marketing purposes

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions about this privacy policy, or how M Driving School collects, uses, or protects your personal information, please get in touch:

M Driving School 16/7 Weston Street, Rosehill NSW 2142 Phone: 0455 511 112 Email: info@mdrivingschool.com.a