Terms & Conditions โ€” M Driving School Sydney
Legal Document ยท M Driving School

Terms & Conditions

Please read these terms carefully before booking a lesson. By booking, you agree to all policies outlined below.

๐Ÿ“… Last Updated: June 2026
๐Ÿ“ Sydney, NSW, Australia
๐Ÿ›ก๏ธ RMS Accredited

๐Ÿ“… Effective Date: June 2026 โ€” These Terms & Conditions apply to all lessons booked with M Driving School, operating in Sydney, NSW, Australia.

1

Agreement to These Terms

By booking a driving lesson with M Driving School โ€” via our website, WhatsApp, phone, or any other channel โ€” you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.

These terms form a binding agreement between you (the student, or a parent/guardian if under 18) and M Driving School. If you do not agree, please do not proceed with a booking.

๐Ÿ›ก๏ธ These terms protect both students and our instructors, ensuring a safe, fair, and professional experience for everyone.

2

Lesson Bookings & Confirmation

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Advance Booking Required

All lessons must be booked in advance. Walk-in lessons are not available. Book via website, WhatsApp (+61 468 837 825), or phone.

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Booking Confirmation

Your booking is confirmed only once you receive written confirmation from us. Verbal-only arrangements are not considered confirmed.

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Valid Licence Required

Students must carry a valid NSW Learner or Driver Licence at all times during lessons. Lessons will not proceed without one โ€” no exceptions.

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Pickup Location

We offer pickup from your home, school, or workplace within Sydney, Western Sydney, and Eastern Sydney. Confirm your exact pickup address at time of booking.

3

Cancellation & Rescheduling Policy

We understand plans change. Our policy is designed to be fair while protecting our instructors' time.

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More Than 24 Hours Notice

Cancellations with more than 24 hours notice are eligible for a refund minus a 10% administration fee, or a free reschedule.

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Less Than 24 Hours Notice

Cancellations within 24 hours of your lesson may incur the full lesson charge. We reserve the right to charge in full for late cancellations.

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Test Day Package โ€” Same Day

Test Day Packages cancelled on the day of booking are subject to the full $250 charge. No refunds for same-day cancellations.

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Instructor Cancellation

If M Driving School cancels due to emergency or vehicle issues, you receive a full refund or a free reschedule at your preference.

โฐ Late Arrivals: Lesson time begins at your booked start time. If you are not ready when the instructor arrives, your lesson duration will be reduced. Please be ready at least 5 minutes before your lesson.

4

Pricing & Payment

All prices are in Australian Dollars (AUD) and are published on our Pricing page.

  • Payment is required before or at the time of your lesson.
  • We accept bank transfer, credit/debit card, and cash.
  • Package payments must be made in full before the first lesson in the package.
  • Prices may change without prior notice โ€” always confirm the current rate at time of booking.
  • All toll charges are fully included in the Motorway Lesson price ($75).
  • No lock-in contracts โ€” you are never required to pre-pay unless you choose a package.

๐Ÿ† No hidden fees. No lock-in contracts. Just quality driving lessons at fair, honest prices.

5

Student Conduct & Responsibilities

To maintain a safe and professional environment, all students must follow these standards:

  • Follow all safety instructions from the instructor at all times.
  • Carry a valid learner or driver licence for every lesson โ€” no exceptions.
  • Arrive on time and be ready at the agreed pickup point.
  • Do not use a mobile phone or any distracting device during lessons.
  • Do not be under the influence of alcohol, drugs, or any substance that impairs judgement.
  • Treat the instructor and the vehicle with respect at all times.
  • Dangerous, aggressive, or abusive behaviour will result in immediate lesson termination with no refund.
  • Students under the influence of alcohol or drugs will not be permitted to drive. Full charges apply.
6

Safety & Instructor Authority

The safety of our students, instructors, and the public is our highest priority.

  • The instructor has full authority to take control of the vehicle at any time using dual controls for safety.
  • If a student is deemed unsafe to continue, the lesson may be terminated immediately. Charges still apply.
  • All lessons use a fully insured, dual-control vehicle meeting all Australian road safety standards.
  • Students must wear a seatbelt at all times during lessons.

๐Ÿš— Our dual-control vehicles allow instructors to brake and steer at any time โ€” your safety is always guaranteed, every single lesson.

7

Liability & Insurance

M Driving School maintains comprehensive vehicle and public liability insurance for all lessons.

  • In the event of an accident caused by a student's negligence, the student (or parent/guardian) may be required to pay the insurance excess.
  • M Driving School is not liable for personal injury, property damage, or loss not directly caused by our negligence.
  • We do not guarantee passing the driving test. We provide the best preparation โ€” outcomes are determined by Service NSW.

โš ๏ธ No Guarantee of Test Pass: While our 95% first-attempt pass rate speaks for itself, test results are solely determined by Service NSW assessors on the day.

8

Vehicles & Equipment

  • All lessons use our fully insured, roadworthy, dual-control vehicles.
  • Students are not permitted to use their own vehicles unless expressly arranged.
  • Intentional or negligent damage to the vehicle may be charged to the student.
  • Food, beverages (except sealed water), and smoking are strictly prohibited in our vehicles.
  • Contact us to confirm current automatic and manual transmission availability.
9

Test Day Package

Our Test Day Package ($250) includes our vehicle for the official driving test plus a 45-minute pre-test practice lesson.

  • Test bookings are subject to Service NSW availability โ€” contact us early to secure your date.
  • The student is responsible for booking their own Service NSW test appointment unless otherwise arranged.
  • The 45-minute practice session occurs before the test and cannot be rescheduled to a different date.
  • Same-day Test Day Package cancellations are subject to the full $250 charge.
  • If Service NSW cancels or reschedules your test, we will arrange a new date at no extra cost.
10

Privacy & Personal Data

M Driving School collects personal information solely for the purpose of delivering driving lessons and related services.

  • We will never sell, rent, or share your personal information with third parties without your consent.
  • Your data may be used for booking confirmations, lesson reminders, and service updates.
  • You may request deletion of your data at any time by contacting us.
  • We comply with the Australian Privacy Act 1988 and applicable NSW privacy regulations.
11

Changes to These Terms

M Driving School reserves the right to update these Terms and Conditions at any time. Changes take effect immediately upon publication on our website. Continued use of our services after any update constitutes acceptance of the revised terms.

12

Contact & Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes are subject to the exclusive jurisdiction of NSW courts.

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Phone / WhatsApp

+61 468 837 825 โ€” Mon to Sun, 7AM โ€“ 11PM

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Service Area

Sydney, Western Sydney & Eastern Sydney, NSW, Australia